skyworldcorporate

Effective Date: 15-07-2026

Website: skyworldcorporate.com

Business Name: Skyworld Corporate

Registered Address:
37, Rajani Gupta Row, Kolkata, West Bengal – 700009, India

[Backside  Surendra Nath College]

SHIPPING POLICY

At Skyworld Corporate, every product is thoughtfully handcrafted, personalized, engraved, printed, fabricated, or custom-made to suit the unique requirements of our customers. As each order is specially prepared, we request your patience while we create a product that meets your expectations.

By placing an order with us, you acknowledge and agree to the terms outlined in this Shipping Policy.

  1. Customized & Made-to-Order Products

Unlike mass-produced products, most items sold by Skyworld Corporate are manufactured only after your order is confirmed.

Our products may include:

  • Personalized Gifts
  • Corporate Gifts
  • Logo Branded Merchandise
  • Engraved Products
  • Handcrafted Decorative Items
  • Hand-Painted Products
  • Fabricated Products
  • Customized Promotional Merchandise
  • Made-to-Order Gift Articles

As every order is individually crafted, production requires additional time before dispatch.

  1. Order Processing Time

The estimated production time depends on the product type, quantity, and customization requirements.

Estimated Processing Time

  • Standard Customized Orders: 2–3 Business Days
  • Handcrafted / Hand-Painted Products: 5–7 Business Days
  • Fabricated or Special Customized Products: 7–15 Business Days
  • Bulk Corporate Orders: 7–21 Business Days or as mutually agreed

Production timelines may vary during festive seasons, high-demand periods, or for large-volume orders.

  1. Product Approval Before Dispatch

To ensure customer satisfaction, Skyworld Corporate may share photographs or videos of the completed customized product with the customer before packaging and dispatch.

Customers are requested to carefully review the shared images.

Once the customer confirms the product, or if no response is received within a reasonable time communicated by us, the order will be packed and dispatched.

Minor differences caused by lighting, photography, camera quality, or display screens should not be considered product defects.

  1. Shipping Partner

All domestic orders are primarily shipped through Shiprocket, using its network of trusted courier partners.

The courier partner is selected based on:

  • Delivery location
  • Service availability
  • Parcel dimensions
  • Weight
  • Transit time
  • Operational efficiency

Skyworld Corporate reserves the right to choose the most suitable courier partner available through the Shiprocket platform.

  1. Estimated Delivery Time

After dispatch, the estimated delivery time is generally:

Destination

Estimated Delivery

Metro Cities

2–5 Business Days

Other Cities

3–7 Business Days

Remote & Rural Areas

5–10 Business Days

Delivery timelines are estimates only and may vary depending on the courier partner and destination.

  1. Order Tracking

Once your order has been dispatched, you will receive:

  • Shipment Tracking Number
  • Courier Details
  • Tracking Link (where available)

Tracking information may take up to 24 hours to become active after shipment.

  1. Shipping Charges

Shipping charges, if applicable, are calculated during checkout based on:

  • Delivery location
  • Package weight
  • Package dimensions
  • Courier charges

Any promotional free shipping offers will be clearly indicated on the website.

  1. Delivery Delays

Although we strive to dispatch and deliver orders within the estimated timeline, delays may occasionally occur due to circumstances beyond our control, including:

  • Courier operational delays
  • Weather conditions
  • Public holidays
  • Government restrictions
  • Natural disasters
  • Transportation disruptions
  • High shipment volumes
  • Remote-area delivery limitations

Skyworld Corporate shall not be liable for delays caused by courier partners or other external factors.

  1. Customer Responsibility

Customers are requested to provide accurate:

  • Full Name
  • Delivery Address
  • Landmark (if applicable)
  • Mobile Number
  • PIN Code

Skyworld Corporate shall not be responsible for delays, failed deliveries, or additional shipping charges arising from incorrect or incomplete address information provided by the customer.

  1. Delivery Inspection

Customers are advised to inspect the outer packaging at the time of delivery.

If the package appears tampered with, damaged, or opened, please:

  • Take clear photographs before opening.
  • Record an unboxing video.
  • Notify Skyworld Corporate within 48 hours of delivery.

Claims submitted without sufficient supporting evidence may not be accepted.

  1. No Return, Exchange or Cancellation After Dispatch

Since every product is custom-made according to customer specifications:

  • Orders cannot be cancelled once production has started.
  • Customized products cannot be returned or exchanged.
  • Products approved by the customer before dispatch are considered final.
  • No refund shall be issued for personalized, engraved, hand-painted, fabricated, or branded products except in cases of verified manufacturing defects or incorrect products supplied.

Please refer to our Return & Refund Policy for complete details.

  1. Failed Delivery & Re-shipment

If an order is returned due to:

  • Incorrect address
  • Customer unavailable
  • Refusal to accept delivery
  • Multiple unsuccessful delivery attempts

the customer will be responsible for any additional shipping and handling charges required for re-dispatch.

  1. Force Majeure

Skyworld Corporate shall not be held responsible for delays or failure to deliver arising from events beyond our reasonable control, including but not limited to natural calamities, strikes, transportation disruptions, government actions, pandemics, or other force majeure events.

  1. Contact Us

For any shipping-related queries, please contact us:

Skyworld Corporate
37, Rajani Gupta Row, Near Surendra Nath College
Kolkata, West Bengal – 700009, India

Email: [skyworldcorporates@gmail.com]
Phone: [+91 62922 94292]

Business Hours: Monday to Saturday | 10:00 AM – 8:00 PM (IST)

  1. Policy Updates

Skyworld Corporate reserves the right to modify or update this Shipping Policy at any time without prior notice. The latest version published on skyworldcorporate.com shall supersede all previous versions.

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