Terms & Conditions

Effective Date: 29-06-2026
Website: skyworldcorporate.com
Business Name: Skyworld Corporate
Registered Address: 37, Rajani Gupta Row, Near Surendra Nath College, Kolkata, West Bengal – 700009, India

1. Introduction

Welcome to Skyworld Corporate (“Company”, “we”, “our”, or “us”). By accessing or using our website, placing an order, or purchasing any product through skyworldcorporate.com, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these Terms, please refrain from using our website and services.

2. Nature of Business

Skyworld Corporate specializes in:

• Corporate Gifting Solutions
• Personalized Gifts
• Branding & Promotional Merchandise
• Customized Corporate Accessories
• Engraved Products
• Decorative & Premium Gift Items
• Fabricated and Made-to-Order Products
• Customized Business Merchandise

Most products offered by Skyworld Corporate are manufactured, engraved, printed, fabricated, or customized specifically according to customer requirements.

3. Orders & Acceptance

• All orders are subject to acceptance by Skyworld Corporate.
• We reserve the right to reject, cancel, or refuse any order at our sole discretion.
• Orders are considered confirmed only after receipt of payment and order confirmation.
• Customers are responsible for verifying all customization details before final approval.

4. Artwork, Personalization & Branding Approval

For customized products:

• Customers must review all artwork, logos, spellings, engravings, dimensions, and specifications before approval.
• Once artwork or design approval is provided, no modifications may be possible.
• Skyworld Corporate shall not be responsible for errors approved by the customer.

5. Product Variations

Due to the nature of manufacturing, printing, engraving, fabrication, and photography:

• Actual product colors may vary slightly from website images.
• Minor variations in texture, finish, dimensions, engraving depth, or printing alignment may occur.
• Such variations shall not be considered defects.

6. Pricing & Payment

• All prices are displayed in Indian Rupees (INR).
• Applicable taxes, shipping charges, and handling fees may be added during checkout.
• Full payment may be required before production begins.
• We reserve the right to modify pricing without prior notice.

7. Production & Delivery Timelines

• Delivery timelines are estimates only.
• Production schedules may vary based on customization complexity and order quantity.
• Delays caused by courier partners, natural events, government restrictions, or supplier issues shall not make Skyworld Corporate liable for compensation.

8. Intellectual Property

Customers submitting logos, trademarks, designs, or copyrighted material warrant that they possess the legal right to use such content.

Skyworld Corporate shall not be liable for any infringement claims arising from customer-provided materials.

9. No Cancellation After Production

Once production, engraving, printing, fabrication, or customization has commenced:

• Orders cannot be cancelled.
• Payments become non-refundable.
• Modifications may not be possible.

10. Limitation of Liability

To the maximum extent permitted by law:

• Skyworld Corporate’s liability shall not exceed the value of the purchased product.
• We shall not be liable for indirect, incidental, consequential, or business losses arising from the use of our products or services.

11. Force Majeure

We shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:

• Natural disasters
• Government actions
• Transportation disruptions
• Labor disputes
• Pandemics
• Supplier shortages

12. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal.

13. Contact Information

Skyworld Corporate
37, Rajani Gupta Row, Near Surendra Nath College
Kolkata, West Bengal – 700009, India

Email: [Insert Email Address]
Phone: [Insert Phone Number]

14. Amendments

Skyworld Corporate reserves the right to modify these Terms & Conditions at any time without prior notice. Updated versions shall be published on this website.

2. Privacy Policy

PRIVACY POLICY

Effective Date: [Insert Date]

Skyworld Corporate respects your privacy and is committed to protecting your personal information.

1. Information We Collect

We may collect:

Personal Information

• Full Name
• Company Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address
• GST Information (if applicable)

Order Information

• Product selections
• Customization details
• Artwork and branding files
• Purchase history

Technical Information

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and analytics information

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Create customized products
• Deliver products and services
• Provide customer support
• Send order updates
• Improve website performance
• Comply with legal obligations
• Prevent fraud and unauthorized activity

3. Sharing of Information

We do not sell customer information.

Information may be shared with:

• Courier and logistics partners
• Payment gateway providers
• Manufacturing and production partners
• Legal and regulatory authorities when required

All third-party partners are expected to maintain confidentiality.

4. Artwork & Branding Files

Logos, branding assets, artwork, and design files submitted by customers are used solely for fulfilling orders and providing requested services.

Customers retain ownership of their intellectual property.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect customer information against unauthorized access, misuse, alteration, or disclosure.

However, no online system can guarantee absolute security.

6. Cookies

Our website may use cookies and similar technologies to:

• Improve user experience
• Analyze website traffic
• Remember preferences
• Enhance website functionality

Users may disable cookies through browser settings.

7. Data Retention

We retain customer information only as long as necessary for:

• Order fulfillment
• Accounting purposes
• Legal compliance
• Business operations

8. Your Rights

Subject to applicable laws, customers may:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion where legally permissible
• Withdraw consent where applicable

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age.

We do not knowingly collect information from minors.

11. Policy Updates

Skyworld Corporate may update this Privacy Policy from time to time. Revised versions shall be posted on the website.

12. Contact Us

Skyworld Corporate
37, Rajani Gupta Row, Near Surendra Nath College
Kolkata, West Bengal – 700009, India

Email: [Insert Email Address]
Phone: [Insert Phone Number]

3. Return, Refund & Exchange Policy

RETURN, REFUND & EXCHANGE POLICY

Effective Date: [Insert Date]

At Skyworld Corporate, every effort is made to ensure the highest quality standards. Most of our products are customized, personalized, engraved, printed, fabricated, or manufactured specifically according to customer requirements.

Because of the nature of our business, the following policy applies.

1. No Return Policy on Customized Products

The following items are strictly non-returnable and non-exchangeable:

• Personalized Gifts
• Engraved Products
• Printed Merchandise
• Corporate Branding Items
• Promotional Products
• Logo-Branded Merchandise
• Fabricated Products
• Customized Decorative Items
• Made-to-Order Products
• Bulk Corporate Orders

Once customization has been completed, products cannot be resold and therefore cannot be returned.

2. No Exchange Policy

Skyworld Corporate does not provide exchanges for:

• Customized products
• Personalized products
• Engraved products
• Fabricated items
• Products manufactured according to customer specifications

Customers are advised to review all product specifications carefully before placing orders.

3. Order Cancellation Policy

Before Production

Cancellation requests may be accepted at our discretion before production begins.

Any design, setup, processing, or administrative charges incurred may be deducted.

After Production Starts

Once printing, engraving, fabrication, customization, branding, or manufacturing has commenced:

• Orders cannot be cancelled.
• Payments become non-refundable.

4. Damaged or Incorrect Products

Customers must notify us within 48 hours of delivery if:

• The product received is damaged during transit.
• The wrong product has been delivered.
• The product substantially differs from the approved order specification.

To process such claims, customers must provide:

• Order number
• Clear photographs
• Unboxing images/videos
• Detailed description of the issue

Failure to provide sufficient evidence may result in claim rejection.

5. Inspection & Resolution

Upon verification of a valid claim, Skyworld Corporate may, at its sole discretion:

• Replace the product
• Repair the product
• Reproduce the customized item
• Provide store credit where appropriate

Refunds shall only be issued where replacement or correction is not feasible.

6. Non-Refundable Situations

Refunds shall not be issued for:

• Customer-approved design errors
• Spelling mistakes approved by customer
• Color variations within industry tolerances
• Minor manufacturing variations
• Change of mind
• Delayed delivery due to external factors
• Incorrect information provided by customer

7. Shipping Charges

Shipping charges, handling fees, design fees, artwork charges, setup charges, and customization fees are generally non-refundable.

8. Bulk Orders

Bulk and corporate orders are manufactured specifically for customers and are therefore:

• Non-returnable
• Non-exchangeable
• Non-refundable after production begins

9. Contact for Claims

For assistance regarding damaged or incorrect products:

Skyworld Corporate
37, Rajani Gupta Row, Near Surendra Nath College
Kolkata, West Bengal – 700009, India

Email: [Insert Email Address]
Phone: [Insert Phone Number]

10. Final Decision

All return, replacement, refund, and exchange decisions shall remain solely at the discretion of Skyworld Corporate after review of the claim and supporting evidence.